The short version: if Pena Study Daily is not right for you, email support@penasfoundation.site within 14 days of your purchase and we refund the full amount. You do not have to give a reason.
Who this covers
This policy applies to every access plan for Pena Study Daily bought through this website, from Study Starter to Lifetime + Founders Circle. All plans are one-time payments; there is no subscription to cancel.
The 14-day guarantee
You may request a full refund at any time within 14 calendar days of the date of purchase shown on your Stripe receipt. We do not ask you to justify the request, and we do not reduce the refund because you used the app during those 14 days.
How to request a refund
- Email support@penasfoundation.site from the address you used at checkout.
- Write “Refund” in the subject line and include the order or receipt number from your Stripe email.
- We reply within one business day and confirm once the refund is issued.
When the money arrives
Refunds are issued to the original payment method through Stripe. Stripe usually releases the funds within 5 to 10 business days, depending on your bank or card issuer. We cannot make that step faster, and we do not refund to a different card, account or person.
What happens to your access
Access to Pena Study Daily ends when the refund is issued. You can export your notebook to PDF before requesting the refund; once access ends, your data is deleted according to our Privacy Policy.
After 14 days
After the 14-day window we do not offer refunds on timed plans, because access has already been delivered for the period you bought. If something is broken on our side, or you were charged twice, or you never received your access link, write to us at any time — those are not refund requests, they are problems we fix, and we will either resolve them or refund you in full regardless of the date.
Chargebacks
If you believe a charge is wrong, please contact us before opening a dispute with your bank. A chargeback takes weeks to resolve and blocks us from refunding you directly, while an email usually settles the matter the same day.
Last updated September 20, 2026. Pena Digital Foundation, 1717 Cagua Dr NE, Albuquerque, NM 87110, United States.